Is Perplexity down?

Perplexity

No — Perplexity is working normally

Our sources see nothing wrong. If it still fails for you, the cause is most likely on your side — the tips further down cover the usual suspects.

Working since · Checked at

What our sources say

Official status page
Working
Our test requests, last hour
Not running for this service
Traffic through OpenRouter
Not tracked for this service
Reports from visitors, last hour
0

Parts of the service

Official status page ↗Open Perplexity ↗

Last 24 hours

16:40 UTC — Working17:10 UTC — Working17:40 UTC — Working18:10 UTC — Working18:40 UTC — Working19:10 UTC — Working19:40 UTC — Working20:10 UTC — Working20:40 UTC — Working21:10 UTC — Working21:40 UTC — Working22:10 UTC — Working22:40 UTC — Working23:10 UTC — Working23:40 UTC — Working00:10 UTC — Working00:40 UTC — Working01:10 UTC — Working01:40 UTC — Working02:10 UTC — Working02:40 UTC — Working03:10 UTC — Working03:40 UTC — Working04:10 UTC — Working04:40 UTC — Working05:10 UTC — Working05:40 UTC — Working06:10 UTC — Working06:40 UTC — Working07:10 UTC — Working07:40 UTC — Working08:10 UTC — Working08:40 UTC — Working09:10 UTC — Working09:40 UTC — Working10:10 UTC — Working10:40 UTC — Working11:10 UTC — Working11:40 UTC — Working12:10 UTC — Working12:40 UTC — Working13:10 UTC — Working13:40 UTC — Working14:10 UTC — Working14:40 UTC — Working15:10 UTC — Working15:40 UTC — Working16:10 UTC — Working

24 h agonow

Last 30 days

28 Sept — Working29 Sept — Working30 Sept — Working1 Oct — Working2 Oct — Working3 Oct — Working4 Oct — Working5 Oct — Working6 Oct — Working7 Oct — Working8 Oct — Working9 Oct — Slow or glitchy10 Oct — Working11 Oct — Working12 Oct — Working13 Oct — Working14 Oct — Working15 Oct — Working16 Oct — Working17 Oct — Working18 Oct — Working19 Oct — Working20 Oct — Working21 Oct — Working22 Oct — Working23 Oct — Working24 Oct — Working25 Oct — Working26 Oct — Working27 Oct — Working

30 days agoyesterday

29 of 30 days with data had no problems.

Recent incidents

  1. Slow or glitchy

    Elevated API errors and timeouts

    Resolved after 37 mins

  2. Down

    Issue with usage based billing

  3. Partly down

    We have identified few connectors that are impacting users.

  4. Computer Tasks Degraded

    Resolved after 16 mins

  5. Slow or glitchy

    Computer Sandbox Errors

  6. Down

    Investigating API issue

  7. Slow or glitchy

    Computer Sandbox Issue

  8. Down

    Computer sandbox issues

About this service

Perplexity is both a search app and an API (Sonar). An answer stuck on “searching” can be caused by the websites it reads, not only by Perplexity itself, so try a different question before deciding the service is down.

Other chat assistants right now

Perplexity: common questions

What should I do if Perplexity is not working?

Reload the page or restart the app first, then open a new conversation: very long chats break more often than fresh ones. If you are stuck in a sign-in loop, sign out completely and back in. When this page shows a problem, there is nothing to repair on your side — waiting 15 to 30 minutes is usually enough, and one of the alternatives above can cover the gap.

Why does Perplexity work for other people but not for me?

Outages often hit one region, one feature or one group of accounts before the rest. On your side, the usual causes are a browser extension (ad blockers and VPN add-ons especially), a VPN exit that Perplexity has blocked, a bloated browser cache, or the usage cap of your plan. Try a private window without extensions, or the phone app on mobile data: if it works there, the problem is local.

Perplexity is very slow or stops halfway through an answer. Is it down?

Not necessarily. Slow streaming and answers that cut off are the typical first sign of overload, which we show as “slow or glitchy” rather than down. Regenerating the answer or switching to a lighter model in the model menu often helps straight away.

Will I lose my conversations during an outage?

Very unlikely. Chats are stored on Perplexity's servers, and an outage blocks access to them rather than deleting them; a conversation that won't open during an incident normally comes back afterwards. Before retrying a long prompt, copy it somewhere so you don't have to type it again.

How do you know whether Perplexity is down?

For Perplexity we combine Perplexity's official status page, read every minute and reports from people who press the button on this page. The most serious signal that is still fresh sets the verdict, and stale sources are ignored rather than trusted. The page refreshes by itself; the exact thresholds are on our “How we check” page.

How we check →